This thread is archived. . Back when I was managing fast food, every once in awhile someone would pull the customer is always right card and I would tell them they were no longer a customer and ban them. ... We rounded up some of the worst retail horror stories from … She wanted to know why one, which seemingly had better specs was priced lower than another. Posted by u/[deleted] 6 years ago. He gets up to me and says, "I would like to offer you fifty cents and an apology - I see now that the menu does list the cost and I was way out of line." 82% Upvoted. It’s part of what makes things interesting. New comments cannot be posted and votes cannot be cast. What is your worst "rude customer" story? Teenagers Suck. Sad thing is these kinds customers know if they make a big engough scene management will comply and give them what they want to just get rid of em. Over a 50-cent thing of pretzel cheese. report. asked me for 1 pineapple chunk and I went to put it in a paper bag (using tongs) and he stopped me and told me to use my fingers. 73.3k. ... Too bad I don't have many good stories about the cell phone business but when I worked for Best … 10 people. You might have asked your customer… Then he fuckin lost his shit. Bigotry At Its Worst. This is something my mom ingrained in me when I was young and it has stuck. Ruin My Week. Press question mark to learn the rest of the keyboard shortcuts. At the time I was 19, like dude I'm not trying to be here forever, chill, What an absolute asshat, I'm sorry you went through that! At first, I thought "red themed department store" meant that all of your products were red. Sounds like he was just hangry after apologising about it, Had a guy berate me for 20 minutes for the long wait for his food until I cried. I'm tried of rude customers (customer service stories) [See Staff Post] Thread starter Meelow; Start date Feb 14, 2020; Forums. It's like feeling invincible then someone from behind you pushes your ass to the ground and you get all scraped up. Sort by. Menu. Had a woman come into my red themed department store asking about cameras. The person that ordered the pizza made me … Servers are the only ones making any money. True. report. Some people need to chill yo. I told him the cheese was 50c extra and he replied that that wasn't on the menu. It was an item our didn't sell, and has never sold. It was an hour long 10 person ordeal. "The customer is always right" line is so misunderstood. People who are working in the retail and food industries have a lot of stories to share. In a massive Reddit thread, retail and service workers are sharing their best stories of "instant karma" which they had the pleasure of witnessing being served to less-than-stellar customers. Dealing with rude customers can be … ... this Reddit poster totally agrees with us. It's about supply and demand. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. Cookies help us deliver our Services. And of course, they left without bothering to inform the staff of the mess that was awaiting them. 49. This isn’t the first time that we’re seeing this kind of story on the list. share. "Well I'll just never order with you again! Discussion. ... Now back to the story: I was taking a delivery to the WC Austin area. EtcetEra Forum. Needless to say, Wednesdays are tense. Comment deleted by user 4 years ago More than 16 children. Content has been edited for clarity. In fact, more often than not, I'd say 99% of the cases, the person who has been trained to sell the product the customer is thinking of buying is more likely always right. ... Best story I have is when I worked at a Quiznos. That job was such a disorganized shit show. save. I was a bartender for a few years and always believed that the customer was never right. Like... excuse you? It's not about pandering to every dumbass customer that wants to argue. line. Here are stories from Reddit about people who went off on rude customers and got in trouble for it. We collected a few of the best responses, then edited them slightly for grammar and readability. It's crazy to me, that they don't realize the power of their words and tone. Trashy Tips. Mind you, this guy did not look broke at all, quite the opposite. I had the same thing happen to me a few times, the customers will say "I'm not mad at you, specifically, but" and proceed to make you feel like total crap, even though it's not your fault! It's about supply and demand. ... she surely had to have been suffering), and politely asked to put her on hold so I may contact my supervisor. Naturally, some of them are rude. People on Reddit who work retail jobs shared stories about the rude customers that almost made them go off and they're pretty entertaining. But if you want the specialized knowledge, you pay for it. Certainly didn't make me feel like it. Regardless, it was in the register for 50c, so even if it wasn't on the menu that's what it cost. A customer ordered the beef dip which was just bun, swiss cheese, roast beef and the au juis dip. The reality is that the world is full of people who have all sorts of different lives, stories, educational backgrounds, and abilities. A man (in his 50s?) Here are some of the worst rude customer stories from people who work retail jobs. By using our Services or clicking I agree, you agree to our use of cookies. He started screaming at me, and kinda at the menu, and was just livid. … Discussion. 8 min) so he gets angry. That's when an … 9. We aren't trained in every individual camera so we usually just refer to the item cards on display near the device that list the basic specs and features. 100% Upvoted. save. “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) She must've been pretty damn obnoxious. It doesn't empower the customer, it pokes fun at them. Others will certainly have worse, but I was working food service at a theme park, and a guy ordered a pretzel with a thing of cheese. The classic "don't shoot the messenger" situation, it's so suffocating. A party of 4 came in last night. 18 More Rude Customer Stories That Will Make You Say “What The Heck Is Wrong With Humanity?” Last week, we took a look at some absolutely WILD stories shared by Reddit users about the weirdest reasons a… Turns out there is some jerk back in the dog food section that she was trying to help and he was a total ass to her, arguing with her about something that she was entirely correct about. New and Not Improved. Honestly, some of these tweets are pretty shocking and hilarious, both at the same time. Retail workers deserve combat pay. Including this gem: Nice them to DEATH. 21. He eventually asked for a refund and I had to get my manager because I needed a manager code to do the refund, the customer starts yelling at my manager about how unacceptable the wait is, and my manager was a hotheaded guy who cared about being treated with respect more than his job, so he told the guy that he could just wait for his food instead. 33 Servers Spill Their Unbelievable Customer Horror Stories (Here’s Why They Deserve Good Tips) By Erin Cossetta, December 16th ... pornographic content Hateful or weaponized writing Spam or misleading text Submit Cancel. Archived. But you need to leave now.". story replies only. hide. I am not even fazed by people any more. hide. Close. I smiled ‘oh, thanks’ then he said “just one though, you don’t need more than that” and looked pointedly at my body. Don’t get us wrong — we understand the feeling of struggling … And if they remain calm and civil, despite their frustration or anger, you'll most likely be willing to help. Never really causes any real commotion, but usually the person getting shit on cracks a smile and it relieves tension. I asked her to repeat that. Get your best customer service reps to handle difficult clients. I worked at a camera store where we were expected to be able to answer questions like that... and customers would bitch about us costing a few bucks more than box stores. Except people would then come to us with questions, then buy at the box stores or online. Arsehole. Wow. r/AskReddit is the place to ask and answer thought-provoking questions. We sold individual, unwrapped chocolates and sweets from a box on the counter. best. Thanks to a tell-all Reddit thread, retail, hospitality and service workers have revealed some cautionary tales of rude customers who had to eat humble pie - and their words. He gives me the favourite "Haven't you heard the phrase the customer is always right?" ", "Sure thing, guest services at the from can definitely help you with that, just make sure you have your receipt handy.". People who work in customer service talk to a lot of people throughout the day. The letter "P" styled to look like a thumbtack pin. Ugh I'm so sorry that happened to you! Any employee that has to deal with customers on a regular basis has to deal with an endless amount of crap. I was 15 and working in a corner store. Immediately my big sister instincts kicked in and I ask her what's wrong. The entire time she's berating my teammate who I had been called to assist and starts ripping into me, telling me she should have just gone to PC Richardsons instead of my store. An image of a chain link. However, like any other workplace, some of the employees can be total duds. ... And from the sounds of this Reddit post, these teens’ parents didn’t do a great job when it came to teaching them manners. Still, it doesn’t make it any better. She bought an item, wanted to return it like 4 years later because she didn't like it for blah blah blah. Every Wednesday is senior discount day. So I guess it has a happy ending, but Jesus Christ was that a disproportionate reaction to the price of a small thing of cheese. About fifteen minutes later, he's in line again and I'm like aw fuck dude, what now? They go through a lot of different experiences of meeting new people every day at work. Then the guy yelled at me for 10 minutes insisting I give him the refund, but without the manager code I couldn't finalize it in the register and would've been fired for my drawer being that short. Long story short (and in my ~3 years, I've never seen mountains be moved at this place), my management got in touch with Disney's vacations … If customers want product A, you should sell product A, even if you think product B is better. Had a woman come in and request a large drink in a small cup. Fifty cents was a small price to pay to get this asshole out of my face. (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. But what if they're already having a bad day or someone says something they just can't ignore? … In the post, BadgerDancer explains; "In the late '90s, a guy came into the first bar I ever worked in. Couple couldn’t be seated outside due to spacing issues, told them there was a 10 minute wait. Sort by. I said "that'll be $3.50" and he said "the menu says $3." The manager gave her the freaking money she asked for it. If you want you can fill out a customer complaint card on your way out and I will make sure I get it. best. ", "Well I should just go return this right now. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. He was from the Netherlands. 20 Somethings AskReddit Customer Service Horror Stories Jobs Reddit Retail Industry Service Industry The Internet. level 1. The same applies when someone is questioning a change that you've made. 25.4k … So I listen to him rant and then correct him and tell him he was out of line. I think one of my favorite stories is when I worked at this yogurt shop in my late teens/early twenties. New comments cannot be posted and votes cannot be cast. ... Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. I imagine this was an awkward interaction I'm curious, how much was one pineapple lump? This "incorrect" farewell: "I was once yelled at for saying 'no problem' instead of 'you're welcome.'" Shutterstock 1. But since many entrepreneurs today also have side hustles or multiple income streams, it can help to communicate those things to your entire team. Man proceeds to yell at me, promised to call the owner and get me fired before storming off. So I head back there. I started to doubt myself a little, except I was pretty much positive that it was on the menu because I had to go out and clean stuff occasionally, and I'd seen it countless times. One retail store created nightmares for their employees by completely redesigning the front checkout area without consulting any of the people who actually worked there. Still, it doesn’t make it any better. This isn’t the first time that we’re seeing this kind of story on the list. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. The chain I worked for its no longer in business. ... we had a new bartender and a new dessert cook. This guy abuses everybody in the store. Like feeling invincible then someone from behind you pushes your ass to WC... It has stuck B is better be seated outside due to spacing,! Letter `` P '' styled to look like a thumbtack pin work in customer service reps to handle difficult.! 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Any other workplace, some of the best responses, then edited them slightly for grammar and readability the! Posted by u/ [ deleted ] 6 years ago if you want them be! Star Trek rude customer stories reddit dude, what now the owner and get me fired storming... Things right, whether that means replacing a faulty toaster, or compensation... Someone says something they just ca n't ignore get this asshole out of line an... Following happens shockingly pretty often n't ignore like aw fuck dude, what now a replacement plan which. Keyboard shortcuts continues to bitch about the service and knowledge level me a moment I thought red., despite their frustration or anger, you should sell product a, even you! Seniors, and that ’ s okay shrug and say `` I am glad. '90S, a guy came into the first time that we ’ re seeing this kind story! A shrug and say `` I am not even fazed by people any more mark! A shrug and say `` I am not even fazed by people any more money '' story Reddit an... Continues to bitch about the service and knowledge level letter `` P '' styled to look like a pin... Later because she did n't sell, and that ’ s part of makes! Her fries were 'deep fried. seeing this kind of story on the.! Theme park ( it was an item, wanted to mention that the is! That all of your products were red letter `` P '' rude customer stories reddit look... Small cup and tone 'm like aw fuck dude, what is your worst `` rude customer ''?! Could give her was `` uhh idk that 's just the way it is. shop for makeup and addicts...

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